Privacy Policy
Costa Rica Vision’s Privacy Policy
Last updated: November 9, 2026
This policy explains what personal information Costa Rica Vision collects when you use costaricavision.com, contact us or sign up for our emails, how we use that information and the rights you have over it.
Who we are
Costa Rica Vision is a real estate and home building company based in Tamarindo, Guanacaste, Costa Rica. You can reach us at office@costaricavision.com or by phone and WhatsApp at +506 8473 4617.
Information we collect
We collect information you give us directly: your name, email address and phone number when you complete a form on this site, email us, call us or message us on WhatsApp or social media. The free Buyer’s Guide signup asks only for your name and email address. Signup forms may also ask how you describe yourself, for example visiting, buying or relocating, and we store those answers as tags on our mailing list so we send you relevant material. We also collect technical information automatically when you visit the site, including your IP address, browser and device details, the pages you visit and how long you spend on them.
Cookies and tracking
The site uses cookies and similar tools, described in full in our Cookie Policy: cookies WordPress needs for the site to work and stay secure, Google Analytics loaded through Google Tag Manager so we can understand site use in aggregate form, and the Meta (Facebook) Pixel, which measures how our advertising on Facebook and Instagram performs and lets us show ads to people who have visited the site.
The site offers a chat assistant provided by Chatbase. If you use it, the messages you type and any name, email address or phone number you choose to leave are processed by Chatbase on our behalf so the assistant can answer and so we can follow up with you. Please do not share sensitive personal or financial information in chat.
How we use information
We use the information we collect to answer enquiries and provide what you ask for, including the free Buyer’s Guide; to send email updates about living in Costa Rica and Costa Rica Vision properties to people who have signed up; to improve the site and understand which content is useful; to measure and improve our advertising; and to meet our legal obligations. Our mailing list, CRV Prospects, is run through Klaviyo with double opt-in, marketing email is sent from hello@costaricavision.com, and every marketing email carries an unsubscribe link.
Sharing
We do not sell personal information. We share information only with the service providers who operate the tools described above (Google, Meta, Klaviyo, GoDaddy, which hosts the site, and Google Workspace, which carries our email), and only for the purposes in this policy. When you ask us to introduce you to a professional partner, such as a financing company or an attorney, we pass on the contact details that introduction needs. We may also disclose information when the law requires it, for example in response to a court order.
Where information is processed
Our team works in Costa Rica and the United States, and our service providers process information in the United States and in other countries where they operate.
Retention
We keep enquiry and mailing list information for as long as it remains useful for the purpose it was collected, or as long as the law requires. You may ask us to delete your information at any time.
Your rights
You may ask for a copy of the personal information we hold about you, ask us to correct it or delete it, object to how we use it, or withdraw from marketing at any time. California residents hold the same rights under the California Consumer Privacy Act, including the right to know what we hold and the right to have it deleted, and we do not sell personal information. To make a request, email office@costaricavision.com and we will respond within 30 days.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its date.
Contact
Costa Rica Vision, office@costaricavision.com, phone and WhatsApp +506 8473 4617.